Privacy Policy

Last updated: 20 Sept 2025

Welcome to Unitattva (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Shopify store unitattva.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop on our store, we may collect the following information:

Personal Information: Name, billing address, shipping address, payment information (UPI, cards, COD, etc.), phone number, email address.
Device Information: Your IP address, browser type, time zone, and browsing details using Shopify cookies.
Order Information: Products you purchase, order value, and transaction details.
Communication Information: When you contact us via phone, WhatsApp, or email.

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders.
Provide customer support (Mon–Sat, 10 AM – 10 PM).
Communicate with you about your order status, tracking, and support.
Improve our store’s services, products, and experience.
Prevent fraud, comply with legal requirements, and maintain transaction security.

3. Sharing Your Information

We do not sell or rent your personal data.
We may share information with:

Shopify: Our e-commerce platform provider.
Payment Gateways: Razorpay for secure payments.
Courier Partners: For order delivery and tracking.
Legal Authorities: If required by law or regulation.

4. Cookies & Tracking

Our store uses cookies to improve your browsing and shopping experience, including:

Keeping items in your cart.
Remembering login sessions.
Collecting analytics for better performance.

You can disable cookies in your browser settings, but some store functions may not work properly.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. Payment details are processed securely via Razorpay and not stored on our servers.

6. Your Rights

Depending on your location, you have the right to:

Access the personal data we hold about you.
Request corrections to your information.
Request deletion of your data (subject to business/legal requirements).
Opt-out of promotional communication.

To exercise these rights, please contact us.

7. Data Retention

We keep your order and transaction details for record-keeping and tax compliance unless you request deletion (where applicable).

8. Age of Consent

We do not have strict age restrictions, but by using this site you confirm you are at least the age of majority in your state or that you are using the site with parental/guardian consent.

9. Contact Us

For questions about this Privacy Policy, please contact us:

Unitattva (Registered as Unittava)

Phone/WhatsApp: +91 82890 48538
Address: E-53 Industrial Area, Near ITI Chowk, Bathinda – 151001, Punjab, India
GSTIN: 03AACFJ8366Q1ZT